Payments: Everything you need to know.

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Buying new gear should be fun, not a chore!

We use the world’s two leading payment processors to make buying your new gear really safe, quick and of course hassle free. We accept all major credit/debit cards through WorldPay and also PayPal. Full list below:

  • Visa (Debit and Credit)
  • MasterCard (Debit and Credit)
  • American Express (AMEX)
  • PayPal (confirmed PayPal addresses only)

 


Awesome PayPal bonus features.

In addition to the standard PayPal payment method, PayPal offer two unique options that you can take advantage of with your Esports Gear purchase:


1) PayPal Credit - Buy Now, Pay Later


PayPal Credit offers 0% interest for 4 months on all purchases of £150 or more. Another feature to take note of us that this applies to every purchase, meaning you automatically get 0% for 4 months every time you spend over £150.


The application process is simple and swift with a decision being instant on completion of the short application form. Once approved, the credit limit is attached to your PayPal account to allow you to use it straightaway.


Learn more on PayPal’s website here.


2) PayPal - Pay After Delivery


Just as it says on the tin, payment is debited from your account 14 days after purchase, allowing you time to receive your gear before you pay. PayPal will send you a reminder email before any money is debited to help you keep an eye on your payments.


Learn more on PayPal’s website here.


Please note: These features are provided by PayPal and have no connection to Esports Gear. We recommend reading the terms and conditions of each feature prior to applying.

 


Payments FAQs.

Are there any surcharges for credit cards or PayPal?

Not on our watch! We don’t believe in passing charges onto our customers. There’s nothing more annoying than seeing the total cost jump up just as you’re about to finish your order.


When is payment taken?

Right after you complete the Payment section during checkout.


Are my payment details saved on your system?

No, we don’t store any of your payment information on our website. All of your card/payment details are passed through PayPal or Worldpay’s secure gateway. For more peace of mind, check out our Privacy Policy.


Why has my payment been refunded?

This can happen when you pay using PayPal before confirming your billing address with them. PayPal check your card details against your registered address and if they are missing or don’t match, your card will be refunded immediately.


What is PayPal confirmed?

PayPal offer this service as an additional layer of fraud protection. Utilising this feature helps us guard against stolen credit cards and identity theft. This means that we only send your gear to your confirmed addresses when payment is made using PayPal.


I’ve cancelled my order, when will I get my payment back?

Once your order has been cancelled, you will receive a confirmation email and we will start the process of your refund immediately. If we have taken the payment, it usually only takes 3-4 working days, but some banks may take a little longer. Please note: If your order has already been shipped then we won’t be able to cancel it. In this case you can follow the steps on our returns page for “Changed your mind”.

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Still need help?

If your question isn't answered in the information above, drop us an email at customercare@esportsgear.uk or Tweet us EsportsGearUK and our lovely team will be happy to help.

 

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