How can we help?
Something not working quite right? We’re here to help.
Problem with your gear? We’ve got your back.
Courier info, delivery costs, collection. You name it.
Ways to pay and common questions answered.
Not on our watch! We don’t believe in passing charges onto our customers. There’s nothing more annoying than seeing the total cost jump up just as you’re about to finish your order.
For now we’re focusing on providing the UK with the best selection of premium gaming gear and game-changing customer service in the market.
We use the UK’s leading delivery partners to make sure your gear is delivered on time, safe and sound. DPD, TNT and UK Mail are our superfast delivery heroes of choice.
Usually, yes! To get you the best price and availability, sometimes we source our products directly from the vendor or distribution partners, so on rare occasions you may receive more than one delivery for your gear. Don’t worry, you won’t be charged ay extra - you’ll get our supercheap flat rate delivery fee as normal.
It’s real simple. You can do this in just a few steps, see our returns page here for instructions.
Once your order has been cancelled, you will receive a confirmation email and we will start the process of your refund immediately. If we have taken the payment, it usually only takes 3-4 working days, but some banks may take a little longer. Please note: If your order has already been shipped then we won’t be able to cancel it. In this case you can follow the steps on our returns page for “Changed your mind”.